Privacy

Terms & Conditions

Effective Date: 4 June 2026

Welcome to VangiQ. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. Introduction

VangiQ is an online marketplace that connects customers with handmade, eco-friendly, artisan, and traditional Indian products.

These Terms govern your access to and use of our website, services, and products.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old or using the website under parental supervision.
The information you provide is accurate and complete.
You will use the website in compliance with applicable laws and regulations.

3. Products & Services

VangiQ offers handmade and artisan products sourced from independent creators and cottage industries.

Because products are handmade:

Minor variations in color, texture, size, or finish may occur.
Product images are for reference purposes and may slightly differ from actual items.

We reserve the right to modify, discontinue, or update products without prior notice.

4. Pricing & Payments

All prices displayed are subject to change without notice.
Payments must be completed through approved payment methods available on the website.
Taxes, customs duties, or import charges (if applicable) are the responsibility of the customer.

5. Shipping & Delivery

Delivery timelines are estimates and may vary depending on destination and logistics.
VangiQ is not responsible for delays caused by customs, natural events, or third-party shipping providers.
Customers must provide accurate shipping information.

6. Returns & Refunds

Due to the handmade nature of products:

Returns are accepted only for damaged, defective, or incorrect items.
Customers must report issues within the specified return period after delivery.
Refund eligibility will be reviewed after verification.

Products damaged due to misuse or improper handling are not eligible for refunds.

7. Intellectual Property

All website content including:

Logos
Branding
Product images
Graphics
Text
Designs

are the intellectual property of VangiQ or its content providers and may not be copied, reproduced, or used without permission.

8. User Conduct

Users agree not to:

Use the website for unlawful purposes
Attempt unauthorized access to systems or data
Distribute harmful software or spam
Misuse website content or services

VangiQ reserves the right to suspend accounts or restrict access for violations.

9. Limitation of Liability

VangiQ shall not be liable for:

Indirect or incidental damages
Delays or interruptions beyond our control
Losses resulting from misuse of products or services

Our liability is limited to the value of the purchased product where permitted by law.

10. Third-Party Links

The website may contain links to third-party websites or services. VangiQ is not responsible for their content, policies, or practices.

11. Privacy

Use of our website is also governed by our Privacy Policy.

12. Changes to Terms

VangiQ may update these Terms & Conditions at any time without prior notice. Continued use of the website after changes indicates acceptance of the updated terms.