Shipping & Cancellation Policy

Effective Date: 4 June 2026

At VangiQ, we are committed to delivering handmade, artisan, and premium Indian products safely and efficiently to customers worldwide.

Please read our Shipping & Cancellation Policy carefully before placing an order.

1. Shipping Policy

Order Processing

• Orders are typically processed within 2–5 business days after payment confirmation.
• Handmade and customized products may require additional preparation time.

Customers will receive order confirmation and shipping updates through email or phone where applicable.

Domestic & International Shipping

VangiQ ships both within India and internationally.

Shipping timelines may vary depending on:

• Product availability
• Destination country
• Customs clearance procedures
• Courier partner operations

Estimated delivery times:

• Domestic Orders: 3–10 business days
• International Orders: 7–21 business days

These timelines are estimates and may vary due to external factors.

Shipping Charges

Shipping costs are calculated based on:

• Product weight and dimensions
• Delivery location
• Shipping method selected

Applicable shipping charges will be displayed during checkout.

Customs, Duties & Taxes

For international orders:

• Import duties
• Customs charges
• Local taxes

are the responsibility of the customer and may vary by country.

VangiQ is not responsible for delays caused by customs processing.

Delivery Issues

Customers are responsible for providing accurate shipping details.

VangiQ is not liable for:

• Delays caused by courier services
• Failed deliveries due to incorrect addresses
• Natural disasters or unforeseen logistical disruptions

If a package is returned due to incorrect address information, additional shipping charges may apply.

2. Cancellation Policy

Order Cancellation by Customer

Orders may be canceled:

• Before the order is shipped or processed

Once the order has been dispatched, cancellation requests may not be accepted.

To request cancellation, contact us immediately using the details below.

Cancellation by VangiQ

VangiQ reserves the right to cancel orders due to:

• Product unavailability
• Payment issues
• Suspected fraudulent activity
• Incorrect pricing or technical errors

If an order is canceled by VangiQ after payment, a full refund will be processed.

3. Refunds for Canceled Orders

Approved cancellations will be refunded to the original payment method.

Refund processing times may vary depending on:

• Banks
• Payment gateways
• Financial institutions

4. Contact Us

For shipping or cancellation-related queries, contact:

VangiQ
Phone: +91 94562 41625
Email: noelnvt7@gmail.com